物腰

1. Origins, structure, and basic meaning

• Structure: 物腰, read ものごし, denotes a person’s overall manner as shown through speech, expression, and bearing.
• Basic usage: It describes a receptionist’s gentle manner and calm speech and bearing that reassure a new acquaintance.

2. Common pitfalls and similar expressions

• Speech and bearing together
  • It concerns the overall interpersonal manner shown through tone, expression, and conduct, not one utterance alone.