指標

1. Origins, structure, and basic meaning

• Structure: 指標 is read as しひょう and means “indicator” and “benchmark”.
• Basic usage: It refers to using satisfaction as a benchmark and avoiding evaluation by a single indicator.

2. Common pitfalls and similar expressions

• 改善の指標にする / 一つの指標
  • Use 改善の指標にする when adopting a benchmark and 一つの指標 when counting a metric.