承る

1. Origins, structure, and basic meaning

• Structure: 承る(うけたまわる) is a humble verb for hearing or accepting something.
• Basic usage: It is used in customer service when a shop accepts orders or a staff member hears a customer's requests.

2. Common pitfalls and similar expressions

• A godan verb ending in る
  • The polite past form is 承りました, and the te-form is 承って. Its conjugation differs from simply dropping る and adding ます or て.